How does a tenant report a repair? You can go online to our website, you can email us directly, come into the office and fill out a repair request or call our office to report it.

Do we do periodic inspections? Yes, we require inspections to check on the property and make sure everything is okay for the tenants. Photos may be taken.

When do I get my security deposit back after I move out? Your deposit will be refunded within 7 working days subject to our terms and conditions.

Who is responsbile for repairs? Depends what is written in your lease agreement. If tenant caused the damage, they would be held responsible for the repair.

What do we look for after a tenant moves out at the inspection? The property needs to be returned in the same or better condition as when a tenant moved in. All utilities must remain ON for the inspection.

How does a tenant pay rent? A Tenant can create an account on our website and pay online. Tenants can drop off a money at our front desk. This process can take 4-5 business days to clear our account when paying online.

How does a tenant renew a lease? Tenants should call the office to renew their lease agreement.